Buyer can ask you a question FAQ

What is Sell on Shopping Jinni or SOS?

Sell on Shopping Jinni is a program that enables you to list and sell your product on Shoppingjinni.com

How does selling on ShoppingJinni.com work?

Selling on Shopping Jinni is easy. First you list the products that you want to sell on Shopping Jinni marketplace. Customer sees your product and makes a purchase. You will receive a notification to ship the product. You deliver the product to the customer and confirm shipment or let Shopping Jinni fulfil the order for you through FBS or Easy ship. Shopping Jinni will deposit the funds into your bank account after deducting our fees.

What products can I sell on ShoppingJinni.com?

You can sell items in the following categories:

Apparel, Automotive, Baby Products, Batteries, Beauty, Books, Consumables, Consumer Electronics (including Cameras and Video Games - Consoles), Digital Accessories (including Mobile Accessories, Electronics Accessories and PC Accessories), Groceries, Home, Jewellery, Kitchen, Luggage, Mobile Phones, Movies, Music, Musical Instruments, Office and Stationary, Personal Care Appliances, Personal Computers, Pet Supplies, Software, Shoes and Handbags, Tablets, Toys, Video games (consoles and games) and Watches. Please note that certain categories are restricted and require prior approval before you can start selling.

What do I need to register as a seller on ShoppingJinni.com?

Please click here to register to sell on Shoppingjinni. You will need the following information to register

• Your company details
• Your contact details - email and phone number
• Basic information about your business
• VAT/CST Details are mandatory and need to be provided after registration

I don’t have a website, can I still sell on Shopping Jinni.com?

You don't need a website to start selling on Shopping Jinni marketplace. Once you complete registration, you will have access to our Seller Central platform using which you can list your products for sale on Shoppingjinni.com.

Can I sell outside India through Shopping Jinni.com marketplace?

No. At this time Shoppingjinni.com marketplace allows shipments only within India.

If I list my products using Sell on Shopping Jinni, will the customer know that he or she is purchasing from me on ShoppingJinni.com marketplace?

We will clearly indicate on our product detail pages and offer listing pages that the product is sold by you and the invoice will carry your name.

FEES AND CHARGES

What are the charges for selling on Shopping Jinni?

We charge you when you get an order. Listing on Shoppingjinni.com is free. Refer to Pricing for more details.

Can I cancel my subscription?

You are free to cancel anytime.

How and when do I get paid?

ShoppingJinni will disburse payments to your bank account once a week. You will be eligible to get paid for the order Next 7 days after the order is confirmed as shipped.

MANAGING YOUR ACCOUNT

How do I list my products on Shopping Jinni.com?

You can use our Web-based interface to list products one at a time, or excel-based inventory files to list your products in bulk. The procedure and information required will vary depending on whether your products are already in the Shoppingjinni.com catalogue. Once you complete your registration for selling on Shopping Jinni, you will be guided on the steps needed to list your products. If you are a manufacturer or do not have these, you can request for an exception by contacting seller support through your Seller Central account. Some product categories might require additional information to list your products.

How do I manage my orders on ShoppingJinni.com?

You can view your orders and manage them through “Manage Order” inside Seller Dashboard after your complete registration. If you are using Easy Ship, you can pack your orders and schedule pickup for our team through your Seller Dashboard account. If you choose to store and deliver your products on your own, you need to pack and ship products to customers and then confirm to the customer about the shipment through your Seller Central account.

Services

Do you offer protection against fraud?

Yes. Shoppingjinni helps you protect against fraudulent orders placed on your products and payment fraud.

Can customers leave feedback and why is customer feedback important?

Yes. Customers can leave feedback. Maintaining a high feedback rating is a critical factor for success on ShoppingJinni. It’s the best way for customers to identify you as a trustworthy seller. Your rating appears on the Offer Listing Page and is one of the first things that customers see. In other marketplaces, we have observed that customers are more likely to purchase products from sellers with higher ratings. Your feedback rating is a key metric used by Shopping Jinni to measure your performance.

Can I talk to someone about selling on Shopping Jinni?

If you are not currently selling on Shoppingjinni and want to learn more, you call us on 91-9212779988 and provide your details. We will respond to you after reviewing your information with next steps. You can also contact seller support once you complete your registration through your Seller Dashboard account.

Do I need VAT and CST number to sell on Shopping Jinni?

Yes. VAT and CST are required to sell online in accordance to Indian laws. You need to provide VAT and CST number to Shoppingjinni at the time of registration. However, if you are selling only VAT exempted categories, then this may not be required. Note that if you start selling any taxable goods you need to register for VAT and CST as per sales tax law and provide VAT and CST to Shoppingjinni.

Can I get help for capturing images and creating digital catalogs as per Shopping Jinni guidelines?

We have 3rd party providers who are trained on Shoppingjinni imaging and cataloging guidelines and can assist you in creating high impact listings. They also have preferential rates and offers for Shoppingjinni sellers. You can contact them anytime through your Seller Dashboard account once you complete registration.

Where can I get Shopping Jinni branded packaging material?

You can buy Shoppingjinni branded packaging material. You can also search for Shoppingjinni branded packaging material on Shoppingjinni.com and select the appropriate packaging material according to your packaging requirements.