My Account, Login

1.  Do I have to register to shop at ShoppingJinni.com?

No, you are not required to register yourself to shop on shoppingjinni.com. You can login as guest and shop unlimited with us. 

Although, we suggest you to create an account with us. This would help you to store your information with us and you do not have to enter your details every time you shop with us.

2.  What are the benefits of creating an account on ShoppingJinni.com?

Creating an account on ShoppingJinni.com is beneficial in many ways. You will have access to: 

My Orders- Quickly and easily manage your orders such as View Details, Track, Cancel and Return/Replace etc.

My SJ Cash - Check your SD Cash Balance

My E-Gift Voucher Balance - Check your E-Gift Voucher Balance

My Shortlist - View all your shortlisted products

Recommendations For You - Based on your past searches, we recommend products especially suited for you

My ShoppingJinni Circle - It an invite only program where you get a chance to receive exclusive promo codes for shopping

3.   Are there any registration charges for creating an account on ShoppingJinni?

No, there are no registration charges applicable for creating an account with us. It is absolutely free of cost.

4.  What should I do if I have trouble with logging in?

If you have trouble logging in, please follow these instructions: 
• Check your login details. Your login username is the e-mail address you used for registration.
• Please make sure that your web browser accepts cookies.
• If you have forgotten your password, reset your password using the ‘Forgot your Password’ link on the ‘Sign in’ page. 
• If you are still unable to access your account, please contact Customer Care helpdesk and indicate the problem. We will assign you with a new password, and you can change it once you log in.
Please note that sometimes the problem might be caused due to system maintenance at our end. In such a case, please wait for 30 minutes and try again.

5.  Should I be concerned about the privacy of my personal details I have shared with ShoppingJinni?

Do not worry! We are absolutely committed to safeguarding your personal information. The personal information collected is done to enable us to send you the products you have ordered and to validate your identity, as well as to provide us with a way to get in touch with you if the need should arise. 
We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. We do not pass on, trade or sell your personal information to anyone. In case you need more details please go through our PRIVACY POLICY.

6.  What should I do if I forget my password or my password does not work?

Do not panic. Please follow the steps mentioned below to reset your password:
• Click on ‘My Account’ on the top right side of the ShoppingJinni.com homepage.
• Click on the Forgot your Password link displayed on the page. 
• Enter your registered e-mail id and you will receive a link to reset your password in your mailbox.

 7.  What if I don't want to receive any more SMS and E-mails from ShoppingJinni anymore?

You can unsubscribe from our e-mails by clicking the Unsubscribe link at the bottom of the e-mail you have received from us. Please share your reason(s) for unsubscribing so that we can examine it and serve you better in future.

8.  Would my ShoppingJinni account be deleted if I do not shop for 6 months?

No. Your ShoppingJinni account does not have an expiration date. You can shop on our site anytime and discover exciting offers.

9.  If I add few products in my wish list, will it expire after few days?

Yes, absolutely! You can save the products you like in your wishlist for future purchase so that you do not waste time searching for them later. 
Please note that the price and availability of products remain subject to change. Your Wishlist serves only to remind you of products that you want to buy.