PAYMENTS

What are the modes of payment for purchasing on ShoppingJinni.com?

We accept the following modes of payment:
• Debit/Credit Cards/Net banking of all major banks
• Cash On Delivery (COD)
• Credit Card EMI
• Cash Card/Wallet
• E-Gift Voucher
• ShoppingJinni Cash (SJ Cash)

What is COD (Cash On Delivery)? Are there any additional charges for COD orders?

COD refers to Cash On Delivery. It doesn’t matter if you don’t have a Credit/Debit card or online shopping is not your forte. ShoppingJinni offers you the option of paying for the purchase at your doorstep. Just place your order and make cash payment to our COD partner upon the delivery of your item. Not all deals/products have COD option. Please check the deal page before buying. ShoppingJinni does not offer COD at all locations. Please enter your pincode to check the availability of COD option at your location.

What is ShoppingJinni Cash (SJ cash)?

ShoppingJinni Cash (SJ cash) is a type of money that can (only) be used on ShoppingJinni to make purchases. SD cash is non-transferrable. ShoppingJinni reserves the right to amend policies related to distribution/redemption of SD cash. To know how to use SD Cash, please click here.

How does EMI payment work on ShoppingJinni?

Above values are in percentage (%)

Example and Calculations:

The table below shows a representative rendering of EMI plans for a Rs 20,000 purchase using the EMI payment plan of HDFC bank.

=PMT(Rate/1200,Tenure,-1*Loan Amount,0,0)

Can I pay COD (Cash On Delivery) for every product I buy on ShoppingJinni?

For most of the products, COD is available and is mentioned on the product page below

Can I pay in instalments (EMI) for my purchase?

ShoppingJinni offers you the option to pay for your purchase with EMI. You can choose between the EMI plan for 3 months/6months/9 months/12 months.
Before opting for EMI, please make a note of few points:
• Order value should be more than Rs.3000 (it can be cost of 1 product or sum of multiple products).
• EMI is not available for products of Jewelry and Gold Coins category.

Can I make some payment by cash and rest of the amount by EMI for a product?

Unfortunately a customer cannot opt for 2 payment modes in a single order. Payment can be either Cash on Delivery or EMI. If you opt for an EMI transaction, the entire price of the order is converted into an EMI (3 months, 6 months etc. depending upon your chosen option) and charged to your credit card in every billing cycle.

How do I check my SJ Cash balance?

To check the SD Cash balance, you need to click MY ACCOUNTS and check SJ CASH.

Can I use my Debit Card for availing EMI option on my purchase?

Our aim is to provide our customers with the best shopping experience. Unfortunately, we do not have the option of EMI using debit card at this point in time. However, you can place your orders using Credit Card.

What information does ShoppingJinni store when I save my card?

We store only the card number, the cardholder name and the card expiry date. We do not store the CVV number or the 3D secure password. Even for a saved card, you need to enter your CVV number for every transaction, thereby keeping the control with you.

Does SJ Cash have an expiry date?

Yes SJ CASH has an expiry of 6 months from the date it was credited in your account.

What is the advantage of saving my card on ShoppingJinni.com?

Saving card details is an advantage while shopping on ShoppingJinni.com. Every time you proceed to make a payment, you do not have to enter your card details and can opt for express checkout. This not only saves time but you can continue shopping even when you are not carrying your card with you. 

How many cards can I save on ShoppingJinni?

You can save multiple card details in your account on ShoppingJinni.com. During payment process, you will be given a choice to choose from the saved cards to make a payment. You can also choose to enter details of a new card to proceed with the payment.  

My transaction failed but the money was deducted from my account. What should I do?

We regret the inconvenience caused. Please fill in our Contact Us form available under the Any Other Query section with your transaction details and we will look into it immediately.
If your money has not reached us, it will surely be refunded back to your account.