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OUR PROMISE TO THE CUSTOMER

P : Performance


We shall perform better than our competitors. “Performance” is not only about our sales we achieve but how good we delivered goods to the customer as per our committed time but how we achieve them.


On a daily basis, we demonstrate Performance by:

  • Taking individual responsibility for personal objectives and results
  • Continuously improving our performance and delivering on commitments
  • Encouraging a culture of continuous improvement in the short as well as medium and long term.
  • Doing what we have decided to do
  • Setting clear objectives and measuring performance and providing continuous feedback from our customers and followers.

 

R : Responsibility

 

The low exposure and loss ratio in our customer receivables show that we are very careful and attentive regarding financing schemes, i.e. the lending of funds to our customers. In cases of unforeseen incidents which might hamper a customer regarding the fulfillment of his financial obligations subject to a financing scheme, good discounts, good offers with us, we Endeavour to find a responsible solution together with the client.

 

 

O : Our customers

 

We offer convincing financial services suiting our customers' individual needs, potentials and opportunities. It is our goal to fulfill all customer wishes comprehensively, fast and efficiently. In doing so, we work hand in hand with our partners on location with the help of dedicated team to perform

 

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M : Market Online

 

Whole Online Market is a dynamic leader in the quality business. We are a mission-driven company that aims to set the standards of excellence for retail sales through e- Commerce business. We are building a good business in which high standards permeate all aspects of our company. Quality is a state of mind at whole online buyers market but we don't wants to perform  in quantity but we believe in quality selling with customer satisfaction.

 

 

I : Innovation


We promote an innovative culture and attitude. We think differently and strive to apply innovative thinking and creativity to everything we do. Innovation is a key driver for our growth.

 

On a daily basis, we demonstrate Innovation by:

 

  • Developing innovative solutions to customer problems
  • Differentiating through creative material, product, process and service developments
  • Being proactive in initiating change and improvement
  • Sharing knowledge and experience through teamwork.
  • Continuously challenging and asking “why?” and " How?."

 

S : Sustainability

 

We aspire to establish a long-lasting partnership with our customers. We consider fair conduct, the discourse at eye-level, to be the basis for satisfied customers and lasting corporate success. Customer satisfaction and corporate success – values that belong together and are binding for us!.

 

 

E : Ethics & Values

 

An exceptional value we convey to our customers is the mobility in terms of financial and Products issues. In many cases, this mobility becomes possible - and is often enhanced - by our intelligent financial service products. A special Ethical value we receive from our customers in return is their satisfaction.